Frequently Asked Questions

Everything you need to know about your Surefire Wood shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their fashion pieces sooner.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your domestic return process.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you ship internationally?

Yes, Surefire Wood ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.

How do I care for my Surefire Wood garments?

To ensure longevity, we recommend washing most items in cold water on a gentle cycle and hanging them to dry. Specific care instructions are located on the inner label of every garment.